Contact the Batten Team
Whether you have a product question, a partnership idea, or a press inquiry — our team of security experts is here to help.
Get in Touch
Reach us directly or follow along on social media for daily security tips and product news.
Product Help & Recommendations
Our experts can guide you to the right security solution for your home, digital life, or emergency kit.
Press & Media Inquiries
Batten's experts are available for commentary, quotes, and security guidance for editorial coverage.
Expert commentary, fast turnaround.
Batten's team includes a 20+ year Marine cyber specialist, a 40+ year home security executive, and a retired Navy SEAL. Available for quotes, background briefings, and on-record commentary on family security topics.
For press inquiries, email us with your deadline and outlet and we'll prioritize your request.
Press InquiryPartnerships & Collaborations
Batten works with brands that share our commitment to family safety. Here's how we work together.
Let's build something that keeps families safer.
If you're a product manufacturer, retailer, influencer, or media company interested in collaborating with Batten, we'd love to hear from you. We're selective — every partnership must genuinely serve our community.
Send us a short note about your brand, your audience, and what a partnership could look like.
Start the Conversation
Frequently Asked Questions
Everything you need to know about getting in touch with Batten.
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Batten helps families protect themselves from cybersecurity risks, home security challenges, and emergency preparedness. Our team of military veterans and security specialists provides curated recommendations on the best products across all three dimensions of family security. Learn more about our mission.
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Our team typically responds within 1–2 business days. For faster help, our chatbot is available 24/7 to answer common questions and guide you to the right products.
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You can reach us for product questions, technical support, partnership opportunities, press and media inquiries, and general questions about home security, cybersecurity, or emergency preparedness. Use the tabs above to route your message to the right team.
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Yes. Our experts provide personalized security assessments and recommendations based on your specific situation, budget, and phase of life. Whether you need a starter cybersecurity bundle or a full home security overhaul, we'll point you in the right direction.
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Every product is vetted by our panel of experts — including a retired Navy SEAL, a 20+ year Marine cyber specialist, and a 40+ year home security veteran. Our three criteria are ease-of-use, quality and utility, and price value. We only recommend products we'd use ourselves.
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Yes. Batten regularly features exclusive deals and discounts on recommended security products. Visit our marketplace to see the latest offers.
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Email hello@battensafe.com with the subject line "Partnership Inquiry" and a short note about your brand, your audience, and what you have in mind. We'll be in touch within a few business days.